Cottage Oversight and Owner Representation
One trusted local contact providing scheduled Cottage Health Visits, clear digital reports and dependable support when you cannot be there.
Serving road-access cottage properties in Washago, Kahshe Lake, Sparrow Lake, the Severn River corridor, south Gravenhurst and surrounding communities.
A Clearly Defined Role
Conditions at an unoccupied cottage can change quickly. Severe weather, water intrusion, a loss of heat, wildlife activity or a security concern may go unnoticed until the next owner visit.
Deep Bay provides a consistent local presence for your property. We learn how your cottage is used, complete scheduled visual visits, document what we observe and communicate clearly when something requires your attention.
When outside assistance is needed, we can help arrange authorized access and coordinate the next step. Our role is to represent your interests—not to create repair work or sell you services you do not need.
“Problems are easier to address when they are observed, documented and communicated early.”
See How We HelpLocal Support When You Cannot Be There
Every property is different. Deep Bay combines scheduled oversight with practical local support, giving cottage owners a reliable way to stay informed and manage authorized activity from a distance.
Scheduled, photo-documented visual visits help you understand your property’s observable condition. Each visit follows a consistent framework adapted to the systems, access requirements and known concerns recorded during onboarding.
When significant weather affects the area, members can request or receive priority post-storm visits based on their membership and service agreement. We document visible conditions and report concerns, subject to safe road and property access.
When outside service is required, Deep Bay can help arrange property access, gather information, meet authorized providers and document completed work. Independent contractors remain responsible for their work, licensing and insurance.
Keys and access information are handled through a controlled process. With your authorization, Deep Bay can provide documented access for contractors, deliveries and approved visitors.
We can receive or coordinate approved deliveries and help manage property-related logistics when an owner cannot be present. Availability and pricing depend on the request.
Deep Bay can help organize access, scheduling and documentation for opening and closing work completed by qualified providers.
For authorized work, we can attend the property, document progress and provide updates. The contractor remains responsible for the quality and completion of the work.
Each visit contributes to an organized history of reports, observations and photographs, helping you track the property’s condition over time.
Documented After Every Scheduled Visit
After every scheduled Cottage Health Visit, you receive a digital report describing what was observed at your property at the time of the visit. The report combines a consistent visual review with property-specific observations, supporting photographs and clear status information.
Over time, your reports create an organized history that makes changing conditions easier to recognize and helps you stay informed wherever you are.
Every scheduled visit follows the same core categories, adapted to the property and season:
Cottage Health Visits are visual and non-invasive and cover readily accessible areas included in your service agreement. They do not replace inspections or assessments by other professional service providers.
Your Trusted Local Representative
Deep Bay is built around a direct relationship between the cottage owner and the person responsible for the service. You know who is visiting your property, who is preparing your report and who will contact you when something requires attention.
A consistent local representative who learns your property, priorities and personal preferences.
Clear, timely and proactive updates designed to keep you informed without unnecessary complexity.
Our role is to represent your interests, not a contractor’s.
A defined visit framework, digital reports and time stamped photographs provide consistency from one visit to the next.
Local oversight through changing seasons, including colder months when many owners are away.
We identify and report visible concerns as early as possible so you can make informed decisions.
Meet Kevin
Kevin Mertens founded Deep Bay Cottage Management after nearly two decades in client-success leadership, where his work centred on communication, documentation, accountability and long-term client relationships.
A local cottager for more than 40 years and a cottage owner on the Kahshe Lake, Kevin understands the concerns that come with managing a seasonal property from a distance. He created Deep Bay to give owners something more dependable than an occasional check: a professional local representative who knows the property, communicates clearly and treats the owner’s interests as the priority.
Kevin lives on Deep Bay Road in Washago and personally leads Deep Bay’s founder-led launch service for road-access cottage properties throughout the surrounding area.
“I have spent my career making sure clients never had to wonder whether they were being looked after. Cottage owners deserve the same clarity and accountability—not just a checklist, but a representative.” — Kevin Mertens, Founder
Consistent Oversight at the Frequency You Need
Every Deep Bay membership begins with property-specific onboarding and includes scheduled Cottage Health Visits, clear digital reporting and an established local point of contact. Choose a visit frequency based on how often the property is unoccupied, and your preferred level of support.
Essential documented oversight
$199/month, plus HST
One scheduled visit per month
Best for: Owners who want a consistent local presence and a documented monthly view of their property’s visual condition.
Discuss the Liaison MembershipMost Popular
More frequent oversight and access support
$289/month, plus HST
Bi-weekly scheduled visits
Best for: Owners whose cottage is regularly unoccupied and who prefer more frequent visits, keyholding and property-access support.
High-frequency oversight and comprehensive representation
$449/month, plus HST
One scheduled visit per week
Best for: Owners seeking frequent property oversight and a higher level of support coordinating activities at the cottage.
Seasonal Add-On · Available November through April with any core membership
For owners who want increased heating-season oversight, this seasonal add-on increases scheduled visit frequency to approximately every 72 hours, subject to safe road and property access.
Add $249/month, plus HST
Insurance policies differ. Deep Bay can schedule visits around the vacancy-check interval you provide, but property owners remain responsible for confirming their policy requirements with their insurer or broker.
We discuss your cottage, how it is used, vacancy periods, road access and the local support you need.
We document authorized access, key systems, emergency contacts, known concerns and communication preferences.
Visits are completed at the agreed frequency using the Cottage Health framework and property-specific instructions.
You receive a digital report after each scheduled visit. When something requires attention, we notify you and help coordinate next steps where requested.
Focused Local Coverage
Deep Bay Cottage Management serves road-access cottage properties within approximately 30 kilometres of Deep Bay Road in Washago. Our intentionally focused territory supports efficient scheduling, local familiarity and dependable property coverage.
The primary service area includes:
Service availability depends on the property’s exact location, year-round road access, route capacity and safe site conditions.
Not sure whether your cottage is within our service area? Send us the location and we will confirm availability.
Confirm My Property Is in the Service AreaApproximate Service Area
Map shown for general reference only. It does not imply guaranteed travel or emergency response times.
Deep Bay completes a visual, non-invasive review of readily accessible areas included in your service agreement. The visit follows a consistent framework covering access and security, visible interior (when access is provided) and exterior conditions, key property systems, seasonal concerns and property-specific instructions.
Your digital report includes the visit date and time, overall property status, relevant observations, supporting photographs, items to monitor, concerns requiring attention and a record of owner contact when follow-up is needed.
We document what we observe and notify you according to the apparent urgency and your communication preferences. With your authorization, Deep Bay can help arrange access, contact an appropriate provider or document follow-up. We do not authorize repairs or incur expenses without documented owner approval.
No. Deep Bay’s primary role is property oversight, documentation and owner representation. When work is required, we can help coordinate an independent qualified service provider. That provider is responsible for its own work, licensing and insurance.
Yes. When authorized, Deep Bay can provide controlled, documented access for contractors, deliveries and approved visitors. Availability and fees depend on your membership, timing and nature of the request.
Insurance policies vary. Deep Bay provides dated records of completed visits and can structure your schedule around the vacancy-check frequency you provide. You remain responsible for confirming your policy requirements with your insurer or broker.
Deep Bay uses a controlled keyholding and information-management process designed to limit unnecessary identifying information and document authorized access. Detailed procedures are reviewed privately during onboarding rather than published online.
We begin with a complimentary property assessment to understand how the cottage is used, how frequently it is unoccupied and what level of local support you prefer. We then recommend a suitable membership.
Not at launch. Deep Bay’s initial service is limited to road-access cottage properties within the service area.
Tell us where your property is located, how it is used and what level of local oversight you are considering. Kevin will review your needs, confirm service availability and recommend an appropriate membership.
